The
Avaya™ Unified Communication Center solution
is created for enterprises with highly mobile and collaborative
individuals, such as executives, sales people, and professional
specialists. These key work groups require a high level
of effective interaction with customers, associates, and
partners every day.
The Avaya Unified Communication Center powers productivity and responsiveness
through seamless access to critical communications
tools, business applications, content,
and transactions throughout thebusiness
day. It simplifies the way
users connect, collaborate, share information, and
manage their time—wherever they are located or
whatever device they use.
Whether through a Web browser, a wireless device, or a speech command, Avaya
Unified Communication Center allows users to seamlessly access rich calling and
conferencing capabilities for easy collaborative working sessions. Avaya Unified
Communication Center has quick and easy message handling for effective message
management, integrated access to directories and databases for contact and information
management, and virtual 24/7 assistance to calendars and tasks for increased
personal efficiency. The result? Facilitation of better, faster decisions for
a more competitively differentiated enterprise.
The Avaya Unified Communication Center includes three powerful applications:
• Avaya™ Web Messaging: a browser-based, Web and wireless data application
that provides users with basic message management for their Avaya voice messaging
system.
• Avaya™ Web Collaboration: a browser-based, Web and wireless data
application that provides users with control of the telephony and conference
features of their DEFINITY® server or Avaya™ IP600 communications system.
• Avaya™ Advanced Speech Access: lets subscribers use spoken commands
to access and manage their voice and e-mail ((Microsoft Exchange only) messages,
place calls, and conference using a sophisticated set of call handling features
and access Microsoft Exchange for personal contacts, calendar, appointments,
and task management.
Release 1.1 provides the option for offering Advanced Speech Access as a separate
application.
These applications reside on a customer-provided Microsoft Windows 2000 server
and they work with Avaya messaging and communications servers and customers'
Microsoft Exchange e-mail servers to deliver the full value of the Avaya Unified
Communication Center. |
