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Small Business Solutions

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PARTNER Advanced Communication Systems
The PARTNER Advanced Communications System supports a wide variety of features that can be combined to give you greater control over your business. Productivity enhancements like Caller ID (including name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and 5-party conferencing help your employees to be more efficient; while a variety of cost control features let you manage telephone expenses and monitor the performance of your system. Customer service features range from Group Call Distribution and Music-on-Hold to support for voice messaging and mobility solutions, making PARTNER Advanced Communications System the choice for small call centers.

It is designed to help meet the complex business needs facing small enterprises today-with room for growth tomorrow. The "brain" of the system is a compact processor modular that supports 3 incoming lines and 8 extensions. The maximum system configuration is 15 lines and 48 extensions, or 31 lines and 8 extensions. Depending on your requirements, the processor module can operate on its own or with a 2-slot or 5-slot carrier and additional expansion modules. These expansion modules add lines and extensions to the system, or additional features like voice messaging and symmetric digital subscriber line (SDSL) support.

If your business is like most growing companies, you need a phone system that makes sure every call gets through to the right person in a fast and professional manner. The PARTNER ACS is a modular system which includes a wide range of built-in features that can be easily tailored to meet your unique communications needs – from a few phones up to 40 extensions, while also handling voice mail, modems, credit card readers and fax machines.

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PARTNER Voice Messaging Systems
For the PARTNER Advanced Communications System, you can select the optional PARTNER Voice Messaging feature--an easy-to-use, integrated system that works like a sophisticated answering machine but does not require a separate piece of equipment. PARTNER Voice Messaging includes either four or twelve mailboxes and allows callers to dial "0" to reach an attendant or receptionist.

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IP Office
Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing the home office, small office, and medium enterprise with 2 to 180 extensions. Built on Avaya's latest advancements in converged voice and data technology, you can benefit from many of the advantages sophisticated communications deliver to your business.
Avaya IP Office gives you the flexibility to choose the solution that is right for your business. Use it as a voice solution, employing IP technology, more traditional telephony, or a combination of both, and benefit from a comprehensive set of telephony features. Use it as a data solution to deliver both local area and wide area networking capability. And because it's an all-in-one solution, you can use it as a converged solution, meeting both your voice and data requirements. Avaya IP Office also provides networking capability so you can deploy it across a number of locations with one central management point.

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