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Lantana
System Maintenance
Lantana Communications
could be saving you up to 30% on your current maintenance plan!
Lantana has level 2 and level 3 engineers on hand 24 hours
a day, 7 days a week. When you call our maintenance desk
you will talk to an individual and not an automated service.
Lantana’s
service department has expeditious response times based on
the type of contract you sign. These response times are as
aggressive as any you will find in the industry. Lantana’s
maintenance is flexible and we can cover specific parts
or the entire system. We offer both M-F 8 to 5 contracts
and
24/7 contracts based on your requirements. Lantana monitors
your
switch 24/7 for major and minor alarms. Approximately 75%
of all alarms are cleared without ever notifying the client.
Remember not to be caught without maintenance! One circuit
pack going bad on your PBX could cost thousands to repair.
Feel free to contact some of our existing maintenance clients
for a reference.
Avaya Maintenance
Lantana Communications also
can provide you with the manufacturer’s maintenance
contract.
Some of our clients have existing contracts with Avaya,
or just prefer writing their maintenance with the manufacturer,
in those cases Lantana is prepared to assist you in getting
those contracts initiated. As an authorized reseller of
Avaya
Global Services’ maintenance we would be eager to
assist you in this task.
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