Lantana System Maintenance
Lantana Communications could be saving you
up to 30% on your current maintenance plan!
Lantana has level 2 and level 3 engineers on
hand 24 hours a day, 7 days a week. When you
call our maintenance desk you will talk to
an individual and not an automated service.
Lantana’s service department has expeditious
response times based on the type of contract
you sign. These response times are as
aggressive as any you will find in the
industry. Lantana’s maintenance is flexible
and we can cover specific parts or the
entire system. We offer both M-F 8 to 5
contracts and 24/7 contracts based on your
requirements. Lantana monitors your switch
24/7 for major and minor alarms.
Approximately 75% of all alarms are cleared
without ever notifying the client.
Remember not to be caught without
maintenance! One circuit pack going bad on
your PBX could cost thousands to repair.
Feel free to contact some of our existing
maintenance clients for a reference.
Avaya Maintenance
Lantana Communications also can provide you
with the manufacturer’s maintenance
contract.
Some of our clients have existing contracts
with Avaya, or just prefer writing their
maintenance with the manufacturer, in those
cases Lantana is prepared to assist you in
getting those contracts initiated. As an
authorized reseller of Avaya Global
Services’ maintenance we would be eager to
assist you in this task. |
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