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Lantana
Communications is proud to have one of the few full time
on-staff service divisions in the country. We are committed
to our
clients through our continued education and training in our
service division. Our technicians, engineers, SC’s,
PM’s, Application Specialists and help desk personnel
are required to keep their training current with Avaya’s
product releases.
Lantana’s switch cut record is second to none in the
industry relative to on time status and as-sold switch functionality.
Lantana stages, programs and tests all switches in our staging
facility prior to installation. Our procedure on upgrades is
also all done prior to cut. These switches are ready for operation
at completion of cross connects. Our customers have repeatedly
indicated to us that this procedure makes for the smoothest
installations they have been involved with.
With our own service division Lantana is able to provide our
clients with expeditious pricing and implementation on all
of our offerings such as installation, professional services,
wiring and MAC work. Our hourly rate on MAC is extremely competitive.
Please ask your representative or Jaye Armstrong about our
discounts on “blocks” of time relative to MAC and
remote programming. Our service division is available to assist
you
and your company twenty-four hours a day, seven days a week.
Lantana
Communications provides the service you need.
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