Lantana Communications is proud to have one
of the few full time on-staff service
divisions in the country. We are committed
to our clients through our continued
education and training in our service
division. Our technicians, engineers, SC’s,
PM’s, Application Specialists and help desk
personnel are required to keep their
training current with Avaya’s product
releases.
Lantana’s switch cut record is second to
none in the industry relative to on time
status and as-sold switch functionality.
Lantana stages, programs and tests all
switches in our staging facility prior to
installation. Our procedure on upgrades is
also all done prior to cut. These switches
are ready for operation at completion of
cross connects. Our customers have
repeatedly indicated to us that this
procedure makes for the smoothest
installations they have been involved with.
With our own service division Lantana is
able to provide our clients with expeditious
pricing and implementation on all of our
offerings such as installation, professional
services, wiring and MAC work. Our hourly
rate on MAC is extremely competitive. Please
ask your representative or
Chris
Shaw
about our discounts on “blocks” of time
relative to MAC and remote programming. Our
service division is available to assist you
and your company twenty-four hours a day,
seven days a week.
Lantana Communications provides the service
you need. |
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