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News & Events

Current News

Our news section will be dedicated to news, education and telling stories about Lantana and our clients success stories. Lantana is about the people we service and the people that bring the service to you, we believe "People Buy From People."
It’s Been A While…
Technology is changing quickly. While we wanted to communicate you in the last couple of months, we wanted to wait until things settled down before sending out another edition of Lantana News. They have settled, so we’re ready to share the latest with you.

Feel free to submit your questions to our experts on staff about any question you may have. We’ll be happy to answer your questions. People buy from people, and at Lantana, we want you to feel the personal, professional service we can offer.

Have other suggestions? Let us know. click here to submit your questions about topics of interest that you would like to read about. We’ll provide your answers in newsletter or personalized format, as appropriate.

PARTNER NEWS
Lantana Builds Extreme Relationship For The Future
Extreme Networks, a network solution company that has been receiving positive publicity, recently worked with Lantana to win a contract with a major fossil fuel supplier. The cost-effective, stable technology is changing the way networks and technology is delivered and provides an alternative to other conventional, complex technologies.

"Extreme Networks offers more cost-effective, secure and stabile than traditional solutions," according to Karen Allison, a Lantana Account Executive. “Extreme provides better data solutions, and the company was excited about the solution that we delivered." In addition, Karen said that Extreme provided better pricing than existing traditional solutions, and works well when it integrates with Avaya Solutions.

"We're real excited to be working with Lantana and can provide world-class, integrated solutions for clients when partnering with Lantana," according to Jim Sims, Extreme Networks' Regional Director. "Our integrated solution is so stable, secure and simple that we make traditional solutions look too complex to actually work; Extreme's solutions work and are cost effective."

For more information on Extreme Networks and how it integrates with your solutions, Contact a Lantana Account Executive today.

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AVAYA NEWS:
Avaya Releases New Suite of Products
Avaya recently released its latest suite of products for businesses of all sizes. The impressive family of products include telephones, servers and more. Some of the newest and best products include:

One-X Deskphone Edition
The Avaya one-X™ Deskphone Edition family of next-generation IP telephones delivers a unique communications experience that drives increased employee productivity. These new IP telephones feature an intuitive interface that helps users to be proficient and confident in performing common telephone tasks such as setting up a conference call or completing a transfer. With enhanced high-fidelity audio, conversations are much easier to hear, which can speed business transactions while reducing employee fatigue and stress. Avaya one-X Deskphone Edition provides easy access to Intelligent Communications that ultimately drives personal productivity and competitive advantage to the enterprise.

With a combination of superior audio quality, an improved user interface with context sensitive display, and a stylish - professional design, Avaya sets the new standard for enhanced productivity and enhanced end user experience. Casual, everyday phone users have the base set of functionality in a smaller display with simple access to the basic features they need. Power users for whom the telephone is essential to perform in their jobs - have a more advanced interface with larger display and higher quality speakerphone. One-X Deskphone Edition is built to provide just the right level of communications capability and functionality to suit the unique needs of enterprise telephone users.

One-X Deskphone Edition Benefits
  • User Productivity - Through prompting for common telephony tasks, one touch access to key features, and superior high fidelity audio - the productivity of end users is greatly enhanced
  • Richer Communication - The superior audio capabilities make conference calls and meetings more effective by requiring less reiteration. This has been found to reduce employee stress and fatigue
  • Investment Protection - Built on open standards with a modular platform that supports a wide range of modules and adapters to further enhance user productivity, the unit provides investment protection
Avaya MultiVantage® Express - Big Power in a Small Box
MultiVantage Express is based on Avaya Communication Manager Software and the S8500 Media Server and is designed as a complete solution for the Midsize Business (100 to 500 extensions). It enables enterprise applications while maintaining Midsize Business functionality and providing excellent value. While Avaya continues to offer ad-hoc capabilities for the Midsize Business, the MultiVantage Express Solution was designed to pre-integrate these components in a way which covers mainstream enterprise communications needs, while establishing upgrade paths to the more advanced packages of each component.

MultiVantage Express is an Avaya S8500 Media Server-based single server solution to primarily address the needs of the Midsize Business with 100 to 500 extensions. It provides a complete solution for your growing business needs based on Avaya Communication Manager 3.1 software. By empowering the end users to administer features like Follow Me on their telephones, MultiVantage Express provides a nimble alternative to systems requiring the communications department to do everything. Built to address the needs of midsize businesses, the MultiVantage Express provides the essential communications tools in one simple package.

MultiVantage Express Benefits
  • Suite of ready-to-use, integrated applications
  • Installation in less than 2 hours with one CD and installation wizards
  • Up to 500 users provided with telephony, messaging, mobility suite, and conferencing capabilities
  • Call Center applications support up to 50 agents with integrated reporting
  • Single Server design using proven, existing Avaya S8500 Media Server provides simplicity and flexibility and leverages the full Avaya portfolio of phones and media gateways.

 

Avaya’s Latest products all feature:
  • World Class Software Platform
  • IA770 R3.1 – Voice and Fax Messaging with Auto Attendant
  • Mobility Features – Extension to Cellular, one-X Mobile Edition,
    IP Softphone, Web-based self-service tool to manage
    FollowMe
  • MyPhone and FollowMe self-service tools to manage your
    extension
  • Call reporting and analysis
For more information, contact a Lantana Representative today.

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RECENT WINS
Lantana continues to add to its impressive list of clients. See who’s being added to the Lantana family of customers and the solutions that they’ve chosen to run their business.

Smith County
Congratulations to Jeff Roberts who recently won the Smith County converged data business, and welcome to Smith County as they enter the Lantana family of customers. Smith County recently partnered with Lantana to install the Avaya 8720 Media Server, an S8500 Enterprise Survival Server and 12 Avaya Gateways.

“We’re excited about our new partnership with Smith County and look forward to working with Smith County for years”

Jeff Roberts
Smith County’s Account Executive

Why did Lantana win the project? We offered the best solution at the best price, and our local service and support guarantee.

Smith County has a total of 13 locations, with five main locations (including the courthouse) in downtown Tyler. These offices were supported by a SW Bell Centrex system that was 25 years old and in need of updating.

The County released an RFP to replace the Centrex service with communications equipment at all 13 locations that would enable the locations to be on the same system and same dialing plan. Some of the features that the county required included:
 
- Centralized voicemail
- Centralized call tracking
- Other advanced features of an IP telephony communications network.

After an initial vendor conference, five vendors were invited to submit proposals for the project, and Lantana won the work. The project is scheduled to be complete in September.

If you would like to see Lantana’s latest converged technologies and how they can help your business, contact a Lantana Representative.

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