Our
news section will be dedicated to news, education and telling
stories about Lantana and our clients success stories.
Lantana is about the people we service and the people that
bring the service to you, we believe "People Buy
From People."
Current News:
-December 21 , 2005
Happy
Holidays
“The Holiday Season is upon us. It’s
time to reflect on all of the accomplishments we have made
together and to say thank you for your continued relationship
with Lantana Communications. Everyone at Lantana would like
to wish you and your loved ones a Happy Holiday Season, as
well as a safe and Happy New Year.”
PARTNER
NEWS
CISCO NEWS:
Cisco White Paper – Wireless LANS (Total Cost of Ownership)
To
avoid heading down a costly and difficult path, an organization
needs to plan for the future with their wireless LAN. Wireless
LAN deployments usually start small and then grow, so it
is very important to look at your entire situation and
put a solid short and long term plan in place to accomplish
your wireless goals and objectives.
Click here to download Cisco’s White Paper.
Cisco
Introduces New Performance Management Solution
Cisco has announced its release of the brand
new Network Application Performance Analysis (NAPA) solution,
an innovative portfolio of network management products
and customer support services, which should help large
enterprises to optimize their networks for delivery of
business critical applications.
Click
here to read more.
AVAYA NEWS:
New
Avaya/Polycom Capabilities Could Increase Meeting Productivity
Avaya and Polycom are teaming up to integrate
desktop, multipoint and group video conferencing with current
IP video telephony solutions. This integration of Avaya
Communication Manager software with video conferencing
technology from strategic alliance partner Polycom creates
new ways for workers to collaborate more efficiently and
effectively during meetings.
Click
here to read more or click
here to ask Lantana a question.
PLANTRONICS
NEWS:
Win
a Trip to Space
Since the early stages of space
travel, Plantronics headsets have traveled with
astronauts to the stars. Now Plantronics would
like to give you a chance to travel into space.
The Plantronics To Space and Beyond promotion will
be sending one lucky traveler on one of the first
commercial flights into space. For your chance
to win, enter today.
Click
here to learn more.
INDUSTRY
NEWS
From
CommWeb:
How Do You Get Coaching and Training to Stick?
Real-time guidance from e-Glue Direct for Quality helps call
centers re-enforce feedback on agents' communication with customers.
Click here to
read more.
From AvayaExtra:
New Avaya Contact Center Solution
Avaya has announced the evolution of its predictive dialing
software (PDS) to give businesses more effective and intelligent outbound customer
communications. The new software release, Proactive Contact 3.0, lets organizations
enhance their contact centers with advanced customer outreach capabilities
that increase the productivity of agents, drive new cost-efficiencies and boost
business continuity.
Click
here to read more.
From Telephony World
Case Study - VoIP in the Mainstream
What has made VoIP a reality today? First, the fast uptake of
broadband access among consumers has created a critical mass of VoIP-capable
end-users. Within the past three years (2003-2005), world-wide broadband (cable
and DSL) subscribers have grown from 91 million to 175 million according to
Infonetics. And, by 2008 the Infonectics forecast grows to 254 million subscribers.
So, without a doubt the world-wide growth of broadband is enabling more efficient
and rich IP services, including VoIP.
Click
here to read more.
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