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Our news section will be dedicated to news,
education and telling stories about Lantana
and our clients success stories. Lantana is
about the people we service and the people
that bring the service to you, we believe
"People Buy From People." |
December 21 , 2005
Happy Holidays
“The Holiday Season is upon us. It’s time to
reflect on all of the accomplishments we
have made together and to say thank you for
your continued relationship with Lantana
Communications. Everyone at Lantana would
like to wish you and your loved ones a Happy
Holiday Season, as well as a safe and Happy
New Year.”
PARTNER NEWS
AVAYA NEWS:
New Avaya/Polycom Capabilities Could
Increase Meeting Productivity
Avaya and Polycom are teaming up to
integrate desktop, multipoint and group
video conferencing with current IP video
telephony solutions. This integration of
Avaya Communication Manager software with
video conferencing technology from strategic
alliance partner Polycom creates new ways
for workers to collaborate more efficiently
and effectively during meetings.
Click here to read more.
PLANTRONICS NEWS:
Win a Trip to Space
Since the early stages of space travel,
Plantronics headsets have traveled with
astronauts to the stars. Now Plantronics
would like to give you a chance to travel
into space. The Plantronics To Space and
Beyond promotion will be sending one lucky
traveler on one of the first commercial
flights into space. For your chance to win,
enter today.
Click here to learn more.
INDUSTRY NEWS
From CommWeb:
How Do You Get Coaching and Training to
Stick?
Real-time guidance from e-Glue Direct for
Quality helps call centers re-enforce
feedback on agents' communication with
customers.
Click here to read more.
From AvayaExtra:
New Avaya Contact Center Solution
Avaya has announced the evolution of its
predictive dialing software (PDS) to give
businesses more effective and intelligent
outbound customer communications. The new
software release, Proactive Contact 3.0,
lets organizations enhance their contact
centers with advanced customer outreach
capabilities that increase the productivity
of agents, drive new cost-efficiencies and
boost business continuity.
Click here to read more.
From Telephony World
Case Study - VoIP in the Mainstream
What has made VoIP a reality today? First,
the fast uptake of broadband access among
consumers has created a critical mass of
VoIP-capable end-users. Within the past
three years (2003-2005), world-wide
broadband (cable and DSL) subscribers have
grown from 91 million to 175 million
according to Infonetics. And, by 2008 the
Infonectics forecast grows to 254 million
subscribers. So, without a doubt the
world-wide growth of broadband is enabling
more efficient and rich IP services,
including VoIP.
Click here to read more. |
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Sales: 1.800.659.3361
Service: 1.866.553.2034 |
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