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Our
news section will be dedicated to news, education and telling
stories about Lantana and our clients success stories.
Lantana is about the people we service and the people that
bring the service to you, we believe "People Buy
From People."
Current News:
--August 21,
2006
It’s Been A
While…
Technology is
changing quickly. While we wanted to communicate you in the last couple of
months, we wanted to wait until things settled down before sending out another
edition of Lantana News. They have settled, so we’re ready to share the
latest with you.
Feel free to submit your questions
to our experts on staff about any question you may have. If you have any
question, big or small, regarding IP communications, data networking Return on
Investment calculations, call center solutions, messaging, wireless solutions,
systems integration, PBX security, network security, advanced technology or
others. We’ll be happy to answer your questions. People buy from people, and at
Lantana, we want you to feel the personal, professional service we can offer.
Have other suggestions? Let us know.
click here
to submit your questions about topics of interest that you would like to read
about. We’ll provide your answers in newsletter or personalized format, as
appropriate.
PARTNER NEWS
Lantana Builds Extreme Relationship For The Future
 Extreme
Networks, a network solution company that has been receiving positive publicity,
recently worked with Lantana to win a contract with a major fossil fuel
supplier. The cost-effective, stable technology is changing the way networks and
technology is delivered and provides an alternative to other conventional,
complex technologies.
"Extreme Networks offers more cost-effective, secure and stabile than
traditional solutions," according to Karen Allison, a Lantana Account Executive.
“Extreme provides better data solutions, and British Gas was excited about the
solution that we delivered." In addition, Karen said that Extreme provided
better pricing than existing traditional solutions, and works well when it
integrates with Avaya Solutions.
"We're real excited to be working with Lantana and can provide world-class,
integrated solutions for clients when partnering with Lantana," according to Jim
Sims, Extreme Networks' Regional Director. "Our integrated solution is so
stable, secure and simple that we make traditional solutions look too complex to
actually work; Extreme's solutions work and are cost effective."
For more information on Extreme Networks and how it integrates with your
solutions, Contact a
Lantana Account Executive today.
AVAYA NEWS:
Avaya Releases New Suite
of Products
Avaya
recently released its latest suite of products for businesses of all sizes. The
impressive family of products include telephones, servers and more. Some of the
newest and best products include:
 One-X
Deskphone Edition
The
Avaya one-X™ Deskphone Edition family of next-generation IP telephones delivers
a unique communications experience that drives increased employee productivity.
These new IP telephones feature an intuitive interface that helps users to be
proficient and confident in performing common telephone tasks such as setting up
a conference call or completing a transfer. With enhanced high-fidelity audio,
conversations are much easier to hear, which can speed business transactions
while reducing employee fatigue and stress. Avaya one-X Deskphone Edition
provides easy access to Intelligent Communications that ultimately drives
personal productivity and competitive advantage to the enterprise.
With a combination of superior audio quality, an improved user interface with
context sensitive display, and a stylish - professional design, Avaya sets the
new standard for enhanced productivity and enhanced end user experience. Casual,
everyday phone users have the base set of functionality in a smaller display
with simple access to the basic features they need. Power users for whom the
telephone is essential to perform in their jobs - have a more advanced interface
with larger display and higher quality speakerphone. One-X Deskphone Edition is
built to provide just the right level of communications capability and
functionality to suit the unique needs of enterprise telephone users.
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One-X Deskphone Edition Benefits |
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User
Productivity - Through prompting for common telephony tasks, one
touch access to key features, and superior high fidelity audio - the
productivity of end users is greatly enhanced. |
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Richer
Communication - The superior audio capabilities make conference
calls and meetings more effective by requiring less reiteration.
This has been found to reduce employee stress and fatigue. |
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Investment Protection - Built on open standards with a modular
platform that supports a wide range of modules and adapters to
further enhance user productivity, the unit provides investment
protection. |
Avaya MultiVantageŽ Express - Big Power in a Small Box
 MultiVantage Express is based on Avaya Communication Manager Software and the
S8500 Media Server and is designed as a complete solution for the Midsize
Business (100 to 500 extensions). It enables enterprise applications while
maintaining Midsize Business functionality and providing excellent value. While
Avaya continues to offer ad-hoc capabilities for the Midsize Business, the
MultiVantage Express Solution was designed to pre-integrate these components in
a way which covers mainstream enterprise communications needs, while
establishing upgrade paths to the more advanced packages of each component.
MultiVantage Express is an Avaya S8500 Media Server-based single server solution
to primarily address the needs of the Midsize Business with 100 to 500
extensions. It provides a complete solution for your growing business needs
based on Avaya Communication Manager 3.1 software. By empowering the end users
to administer features like Follow Me on their telephones, MultiVantage Express
provides a nimble alternative to systems requiring the communications department
to do everything. Built to address the needs of midsize businesses, the
MultiVantage Express provides the essential communications tools in one simple
package.
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MultiVantage Express Benefits |
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Suite of ready-to-use, integrated applications. |
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Installation in less than 2 hours with one CD and installation
wizards. |
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Up
to 500 users provided with telephony, messaging, mobility suite, and
conferencing capabilities. |
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Call
Center applications support up to 50 agents with integrated
reporting. |
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Single Server design using proven, existing Avaya S8500 Media Server
provides simplicity and flexibility and leverages the full Avaya
portfolio of phones and media gateways. |
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Avaya’s Latest products all feature: |
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World Class Software Platform |
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IA770 R3.1 – Voice and Fax Messaging with Auto Attendant |
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Mobility Features – Extension to Cellular, one-X Mobile Edition,
IP Softphone, Web-based self-service tool to manage
FollowMe. |
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MyPhone and FollowMe self-service tools to manage your
extension. |
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Call reporting and analysis |
For more information, contact a
Lantana representative
today. |
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RECENT WINS
Lantana continues to add to its impressive list of clients. See who’s being
added to the Lantana family of customers and the solutions that they’ve chosen
to run their business.
SMITH COUNTY
Congratulations to Jeff Roberts who recently won the Smith County
converged data business, and welcome to Smith County as they enter the Lantana
family of customers. Smith County recently partnered with Lantana to install the
Avaya 8720 Media Server, an S8500 Enterprise Survival Server and 12 Avaya
Gateways.
“We’re
excited about our new partnership with Smith County and look forward
to working with Smith County for years,”
Jeff
Roberts
Smith County’s Account Executive
Why did Lantana win the project? We offered the best solution at the best price,
and our local service and support guarantee.
Smith County has a total of 13 locations, with five main locations (including
the courthouse) in downtown Tyler. These offices were supported by a SW Bell
Centrex system that was 25 years old and in need of updating.
The County released an RFP to replace the Centrex service with communications
equipment at all 13 locations that would enable the locations to be on the same
system and same dialing plan. Some of the features that the county required
included:
- Centralized voicemail
- Centralized call tracking
- Other advanced features of an IP telephony communications
network.
After an initial vendor conference, five vendors were invited to submit
proposals for the project, and Lantana won the work. The project is scheduled to
be complete in September.
If you would like to see Lantana’s latest converged technologies and how they
can help your business, contact a
Lantana
representative.
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