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1. |
Q. Can Lantana support
VOIP, as well as my legacy
equipment? |
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A. Yes. Lantana has
the technical staff on site with
numerous years of Avaya
experience supporting legacy
equipment, as well as
certification on the converged
offerings from Avaya. |
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2. |
Q. How long has Lantana
been in business? |
| |
A. Lantana was
established in 1990 as a
reseller of refurbished
equipment. In 1994 we became one
of the very first authorized
reseller of new
AT&T/Lucent/Avaya Definity
Communication equipment. |
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3. |
Q. Are you a national
company? |
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A. We are a Texas
based company, but national in
scope with customers nationwide. |
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4. |
Q. Does Lantana provide
maintenance? |
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A. Yes we do. We
provide Lantana maintenance, as
well as being authorized to sell
Avaya maintenance. |
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5. |
Q. Do you provide your
own technicians? |
| |
A. Yes. We support
our installs as well as all of
our moves, ads and changes. We
also support other
BusinessPartner’s installations
needs. |
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6. |
Q. Do we sell new as well
as refurbished equipment? |
| |
A. Yes. Lantana
started out in the refurbished
equipment business slowly
migrating to a mixture of new
applications sales. Lantana
offers the service to address a
variety of customer needs. |
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7. |
Q. Does Lantana offer any
professional service? |
| |
A. Yes. Lantana has
Associates on staff who can
support tier 2 and tier 3 level
application support, as well as
Avaya ACA (Avaya Certified Associates
and ACS (Avaya Certified
Specialists) consultants on
staff to support our various
client solutions. |
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